Refund Policy

This Refund Policy outlines the terms under which refunds may be issued for NaiSights subscriptions, reports, advisory services, and digital products.

By purchasing or subscribing to any NaiSights service, you agree to this Refund Policy.

Due to the nature of digital products and data-driven services, the following items are generally non-refundable once accessed, delivered, or downloaded:

• Property reports
• Market analytics
• Advisory documents
• Data exports
• Premium insights
• One-time digital purchases

Refunds will not be issued where the service has been fully delivered or accessed.

Users may cancel subscriptions at any time through their account settings or by contacting support.

Upon cancellation:

• Future billing will stop
• Access will continue until the end of the current billing period
• No partial refunds are issued for unused time unless required by law

Refunds may be considered under the following circumstances:

• Duplicate or accidental charges
• Technical errors that prevented access to paid services
• Verified billing system faults caused by NaiSights
• Legal or regulatory requirements mandating a refund

All refund requests are reviewed on a case-by-case basis.

Refunds will not be issued in the following cases:

• Change of mind after purchase
• Lack of usage after subscription purchase
• Misinterpretation of product features or scope
• Market performance or investment outcomes
• Partial use of subscription services

To request a refund, users must contact NaiSights support with:

• Full name
• Email address linked to the account
• Transaction details or receipt
• Reason for refund request

Refund requests will be reviewed within a reasonable timeframe.

Approved refunds will be processed using the original payment method where possible.

Users agree to first contact NaiSights support before initiating any chargeback or payment dispute.

Unjustified chargebacks may result in:

• Suspension of account access
• Restriction of future services
• Additional verification requirements for reinstatement

NaiSights may update this Refund Policy periodically to reflect changes in services, pricing, or legal requirements.

Continued use of the Platform after updates constitutes acceptance of the revised Policy.

For refund requests or billing inquiries:

Email: billing@naisights.com